Privacy Policy

Prigo X Technologies Sdn. Bhd. ("Prigo X", "we", "us", or "our") is committed to protecting your personal data in accordance with the Personal Data Protection Act 2010 ("PDPA") of Malaysia.

This Privacy Policy explains how we collect, use, disclose, and protect your personal data when you visit prigox.com (the "Website") or engage our services (the "Services").

We collect the following types of personal data:

Contact form data: name, company, email address, phone number, and message — when you submit an enquiry through our Website.

Analytics data: IP address, browser type, device information, pages visited, and usage patterns — collected through analytics tools such as Google Analytics, Meta Pixel, and others as configured on the Website.

Correspondence data: content of emails or other communications you send to us.

We use your personal data for the following purposes:

Responding to your enquiries and providing information about our Services;

Providing, maintaining, and improving the Services we deliver to you;

Analyzing Website usage to improve user experience and Website performance;

Sending marketing communications — you may opt out at any time;

Complying with legal obligations under Malaysian law.

The Website uses cookies and similar tracking technologies (such as Google Analytics, Meta Pixel, LinkedIn Insight Tag, and Microsoft Clarity) to collect analytics data and improve your browsing experience.

You can control cookies through your browser settings. Disabling cookies may affect some functionality of the Website.

We do not sell your personal data. We may share your personal data with the following categories of third parties:

Analytics providers (e.g., Google, Meta, LinkedIn, Microsoft) for website analytics;

Service providers who assist us in delivering our Services (e.g., email delivery, hosting);

Legal or regulatory authorities where required by Malaysian law.

All third parties are expected to handle your personal data in accordance with applicable data protection laws.

We implement reasonable technical and organizational measures to protect your personal data against unauthorized access, loss, misuse, or alteration. These measures include encryption, access controls, and regular security reviews.

However, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security.

We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, or as required by applicable law.

Enquiry data is typically retained for up to 24 months unless a business relationship is established. Analytics data is retained according to the respective provider's policies.

Under the PDPA, you have the right to:

Request access to your personal data held by us;

Request correction of inaccurate or incomplete personal data;

Withdraw consent for the processing of your personal data (subject to legal or contractual restrictions);

Request information about how your personal data is used and disclosed.

To exercise any of these rights, please contact us at hello@prigox.com.

The Website and Services are not directed to individuals under the age of 18. We do not knowingly collect personal data from children. If you believe we have collected personal data from a child, please contact us so we can take appropriate action.

We may update this Privacy Policy from time to time. The most current version will always be posted on this page with the updated effective date.

Your continued use of the Website after any changes constitutes your acceptance of the revised Privacy Policy.

If you have any questions about this Privacy Policy or our data practices, you may contact us at:

Prigo X Technologies Sdn. Bhd. (202601013522)

D1-01-07, Atelier Centre, Jalan Atelier 1, Edusphere, Cyber 11, 63000 Cyberjaya, Malaysia

Email: hello@prigox.com